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    Dec 9 2022

    What is Fiber Internet?

    Woman uses a laptop

    It’s simply another type of Internet connection, just like DSL and cable. The three make up the majority of all available Internet connections, but they each have their differences. And, to fully understand — and appreciate — fiber Internet, you’ll want a better grasp on how it compares with DSL and cable Internet connections.

    Luckily, Kinetic by Windstream is here to help you sort them out and become a fiber Internet expert with this guide.

    DSL, Cable and Fiber: How Do They Work?

    First, let’s get to the underbelly of it all — the infrastructure.

    DSL — short for digital subscriber line — was the successor to dial-up Internet. Like dial-up, DSL provides a connection through the use of copper telephone wires. Unlike dial-up, DSL uses a frequency that allows for high-speed Internet that will not interfere with any landline phone data.

    Cable Internet uses electrical currents that pass through television, or coaxial, cables, made primarily of copper, to service high-speed Internet. These Internet users will also need a cable modem.

    Fiber Internet uses light passing through glass tubing, called fiber-optic cables, to transmit data. These fiber-optic Internet cables go directly to your home.

    Keep these in mind as we share the other differences between DSL, cable and fiber-optic Internet.

    The Speed Test: DSL, Cable and Fiber Compared

    Remember that there are two different types of speeds: upload and download. You’re likely more interested in download speeds, which are usually the advertised ones. But, a handful of you — whether you work from home or video chat often — may also need good upload speeds.

    DSL Internet speeds have increased over time, but typically cap at 100 Mbps download and 10 Mbps upload speeds. Cable Internet speeds have gone a bit further, providing up to 500 Mbps download speed and up to 50 Mbps upload speed in some areas. Fiber-optic Internet, though, can provide speeds up to one gig (or 1,000 Mbps) — and that’s for both download and upload.

    Don’t forget, too, that there are other factors that can affect your speed. If you’re debating between fiber-optic Internet versus cable, for example, you’ll be interested to know that cable connections are shared with your neighbors. That means, at times, you may be at the mercy of your bandwidth-hogging neighbor. DSL and fiber-optic Internet, meanwhile, are not shared connections. Those lines typically go straight to your household, so you’ll only be sharing with your family.

    DSL, Cable and Fiber: Which Is Most Reliable?

    This is the part when you’ll want to recall some of that information about the infrastructure. Cable Internet, for example, uses electrical currents to transmit data. That transportation method makes it more susceptible to outside forces, such as power outages and weather.

    And, because cable and DSL were both built on existing infrastructure, you may run into aging issues that can affect the reliability of your connection. DSL connections are also sensitive to distance: the further away you live from a hub, the higher the likelihood of a spotty Internet connection.

    Fiber-optic Internet cables aren’t vulnerable to the same factors because of their infrastructure.

    DSL, Cable and Fiber: What’s Available?

    According to BroadbandNow, DSL is available in most places, as 90 percent of Americans have access to it. About 89 percent of Americans have access to cable Internet, the website says, and fiber Internet’s availability nationwide sits at 25 percent.

    In the fiber Internet versus DSL fight, the former loses. The biggest drawback for fiber Internet is that it isn’t readily available everywhere. That’s mostly due to the fact that making it accessible means that service providers must lay out new fiber-optic Internet cables, which is a costly task. But, as the copper infrastructure begins to erode more and as demand for a faster, reliable Internet connection rises, — and we may already be in the midst of this — providers may start expanding their fiber-optic Internet availability.

    DSL, Cable and Fiber: What’s It Going to Cost?

    Costs will obviously vary by the speed you select, the market you’re in, if you’re getting a bundle and what type of connection you receive. When fiber-optic Internet first came onto the market, its asking price was much higher than those for DSL and cable. Since then, though, the price has leveled out, but still slightly more expensive than the other two options.

    Is Fiber-Optic Internet Better?

    In short, yes. There are so many ways that fiber beats out DSL and cable, including speed and reliability. It’s worth noting that fiber Internet is typically associated with speeds up to one gig, but providers have also offered it to lower tiers, such as 25 Mbps or even 100 Mbps. This connection’s biggest downside is that it isn’t available everywhere quite yet, but know that Kinetic by Windstream is always working to expand our services and bring other places into our Kinetic community.

    That’s great, you think, but is it really for me?

    To answer that, we’ll need you to do a little exercise. Tally up all the connected devices you have at home. That includes cellphones, tablets, laptops, video game consoles and smart home technology like televisions, thermostats, lights and appliances. How has your Internet performed thus far? Are you adding any more devices? Are they always connected simultaneously? You’ll want to account for your entire household here to get the most accurate picture.

    Because of its faster speeds, fiber-optic Internet is a great solution for those who stream high-definition shows and movies, have an abundant smart home technology collection, need significant upload speeds, or video chat or live stream often. Because of its reliability, it’d be a great option for anyone who works from home occasionally.

    Don’t fall into any of those categories? That’s OK! Fiber opens up so many possibilities for any Internet user.

    Learn how with our fiber-optic Internet solution, Kinetic Gig!

    DSL Promo Price: Customer will receive highest bandwidth DSL service that Kinetic can then provide at the address for $44.99/mo. for twelve (12) months with AutoPay; customer will see a line-item charge for DSL at $59.99/mo., a $5.00/mo. AutoPay credit, and a $10.00/mo. Promo Credit on their bill each month. Register for AutoPay though the Go Kinetic Portal[www.windstream.com/gokinetic] or by calling a service representative at 877-807-9463. If customer is not registered for AutoPay, customer will be charged $49.99/mo. without the AutoPay credit. After the advertised rate period, DSL service will be charged the then current DSL rate for continued service and future rate increases may be applied. Customer may cancel at any time. Home Phone service not included in price. Customer is responsible for payment of applicable taxes, fees, and surcharges, as these are not included in promotional or standard rates. Additional restrictions may apply.

    Kinetic by Windstream: Limited-time, non-transferable offer for residential customers that may not be combined with other promotions. Credit restrictions may apply. Subject to availability, Windstream Terms and Conditions, and Windstream Acceptable Use Policy.

    Kinetic Internet: Kinetic cannot guarantee upload or download speeds or uninterrupted, error-free service. Speed availability, capabilities, and provisioning vary depending on several factors: network and terrain conditions; Internet, website, or network congestion; effect of wi-fi use; number of concurrent users; device limitations; and customer location. Speeds 25 Mbps and above may be provisioned in a range including a minimum and maximum speed. Kinetic will provision customer’s location for the fastest speed within the available range, but may be less than the maximum.

    Kinetic Gig Speed Fiber: Kinetic Gig Speed Fiber has up to 1 Gig upload speed, which is more than 25x faster upload speed than the best advertised 1 Gig cable internet speed, which has 30-35 Mbps upload speed as of June 2024.

    99.9% Network Reliability: Kinetic Network Reliability based on monthly service availability scores from March 2023 to March 2024 as measured by the Windstream Network Operations Center using the formula Available Customer Hours divided by Total Customer Hours (Available Customer Hours plus Customer Outage Hours). Customer Outage Hours does not include planned maintenance, emergency events (hurricanes, winter storms, mass flooding, etc.)

    Equipment: Monthly equipment fees may apply. Kinetic-provided modems are capable of in-home wireless networking but connected devices may experience speeds slower than advertised or referenced in your Internet plan. Modem equipment must be returned upon termination, and if not, Windstream reserves the right to charge for the modem or a $100 fee.

    Whole Home Wi-Fi Set Up: Whole Home Wi-Fi installation involves Kinetic connect the Kinetic Gateway (modem), Wi-Fi extenders (as needed), & Wi-Fi capable devices to the home's network.

    Whole Home Wi-Fi: After the first month, the standard rate for Kinetic Wi-Fi Gateway is $10.99/month. Kinetic Fiber customers may receive up to 3 Kinetic Wi-Fi Extenders for $4.99/month. Kinetic DSL customers may receive up to 3 Kinetic Wi-Fi $10.99/month. Each additional Kinetic Wi-Fi Extender is $10.99/month. Taxes, fees, and surcharges are applicable. Other restrictions may apply. An Internet Activation fee and a Professional Installation fee may apply. At the time of installation, Kinetic Wi-Fi Gateway will be configured to provided the fastest connection then available; individual device connections speeds will vary due to a number of factors including, but not limited to; number of concurrent users and device limitations.

    *Reward Card Offer: Value of Reward Card varies based on broadband speed selected; not all broadband speeds qualify for a Reward Card: $100 for 1 Gig Service, and $200 for 2 Gig and up Service.

    Kinetic Reward Prepaid Mastercard: After eligibility has been confirmed by Kinetic, which is determined in Kinetic's sole discretion, customers will receive a redemption email and can choose immediate electronic delivery or a physical card by mail. If physical card delivery is selected, a $3 shipping and handling fee will be deducted from the amount of the card and the card will ship within 5-7 business days. There is a maximum of one prepaid card per household. Use your card anywhere Mastercard is accepted in the U.S. This card is issued by The Bancorp Bank, N.A., pursuant to license by Mastercard International. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. The Bancorp Bank, N.A.; Member FDIC. This is not a gift card. This card is issued for loyalty, award or promotional purposes.

    Installation/Activation: An Internet Activation fee may apply. Professional Installation may be covered under this fee.

    © 2025 Windstream Intellectual Property services, LLC. All Rights reserved.

    Kinetic and Windstream are registered service marks or trademarks of Windstream Intellectual Property Services, LLC. All other marks are the property of their respective owners.

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