To see plans for your address, check availability.
Loading...
location_on
    AccessoriesSupport
    Articles
    May 13 2024

    Connecting Communities: Honoring Military Families and Veterans

    cover

    At Kinetic, we have a profound admiration for our military service members and their families. That is why we are grateful to be able to help nurture communication within this special community. The internet plays a vital role in keeping military families connected. Today’s digital world offers unique opportunities, despite the challenges of deployment and frequent relocations. From virtual birthday celebrations to providing access to essential resources – like education, telemedicine, and support groups – the internet serves as a lifeline for families separated by duty.

    However, our commitment to military service members extends beyond providing internet services. With a deep respect for those who have served, we’re proud to have many of them among our employees. There are 1,146 veterans and 100 military spouses, representing 13% of our entire workforce, serving our customers around the country. 

    Through our veterans’ resource group and other initiatives, we aim to provide comprehensive support to military personnel and their families, acknowledging and addressing their unique needs.

    WINVets Employee Resource Group

    image-19FUI2kPqwsBvhrN6ci0TV

    Veterans at Kinetic can take part in WINVets, a group dedicated to providing networking opportunities, empowering information, and fostering career development to help each individual to excel in their chosen career path.

    Throughout the year, WINVets hosts many events, including summer cookouts, a Veterans Day breakfast, and a Toys for Tots and dog food drive around the holidays. In April, which is Month of the Military Child, we spotlighted one of our employees with a family history steeped in military tradition. This personal story highlights the profound impact of military service and the importance of honoring our veterans and their families.

    Military Child Spotlight

    image-18DnbFXgHuZnScl57zCsN4

    Lynda Lieb’s upbringing in a family of veterans deeply influenced her perspective and values. Her father, who served in the Army during the Korean War, instilled in her a strong sense of self-sufficiency and practical skills. He dedicated countless hours to teaching her carpentry, car maintenance, minor electric repair, and plumbing.

    Their shared pastime of fishing provided not only moments of relaxation but also opportunities for meaningful conversations about his experiences. Lynda fondly remembers the time spent with her father and gaining a deeper understanding of him. Growing up with a veteran, Lynda offers advice for those who want to help. She encourages people to consider donating to veteran causes but emphasizes that even a simple thank you and a handshake can mean a lot to a veteran. 

    Above all, she says we should never forget them. 

    Indeed, our passion for supporting veterans drives us to ensure we are vigilant in our efforts. We are proud to be recognized for our work as a veteran-positive organization, and we were bestowed with the 2024 Veterans Career Award.

    WIN receives 2024 Veterans Career Award

    image-6VroIEdafGLwkB7hnkVCXL

    Paralyzed Veterans of America (PVA) is a nonprofit that supports veterans with spinal cord injuries and diseases like MS and ALS, along with their families and caregivers. We were honored at their Igniting Change Gala with the 2024 Veterans Career Award. This affirms our commitment to champion and advocate for veterans across all levels of our organization through inclusiveness, hiring, and retention of veteran workers.

    Veteran Crisis Support


    Led by our employee resource group WINVets, Kinetic employees established a grassroots scholarship fund to help veterans at risk of suicide or in crisis. The fund recently donated $4,500 to the Camp Brown Bear retreat center in Frankfort, Kentucky. Run by a retired US Navy Seal, Camp Brown Bear provides a year-round immersive program with a goal of reducing veteran suicide. The camp provides a safe, supportive outdoor environment for emotional and physical recovery from PTSD, traumatic brain injuries, and other combat-related conditions. 

    Military Leave Policy


    Our military leave policy was created to give our service members peace of mind. When called to active duty, we bridge the gap between military pay and their current pay so that they can care for their family, financial, and healthcare needs (subject to the terms of collective bargaining agreements). 

    Kinetic is proud to have a role in keeping military families united and supported through the unique journey of military life. By leveraging the power of technology, these families can stay connected and strong, no matter where their service takes them. As we continue to strengthen our efforts, we remain dedicated to supporting veterans in many ways. Our commitment is unwavering as we stand alongside our military community, honoring their sacrifices and celebrating their resilience.

    DSL Promo Price: Customer will receive highest bandwidth DSL service that Kinetic can then provide at the address for $44.99/mo. for twelve (12) months with AutoPay; customer will see a line-item charge for DSL at $59.99/mo., a $5.00/mo. AutoPay credit, and a $10.00/mo. Promo Credit on their bill each month. Register for AutoPay though the Go Kinetic Portal[www.windstream.com/gokinetic] or by calling a service representative at 877-807-9463. If customer is not registered for AutoPay, customer will be charged $49.99/mo. without the AutoPay credit. After the advertised rate period, DSL service will be charged the then current DSL rate for continued service and future rate increases may be applied. Customer may cancel at any time. Home Phone service not included in price. Customer is responsible for payment of applicable taxes, fees, and surcharges, as these are not included in promotional or standard rates. Additional restrictions may apply.

    Kinetic by Windstream: Limited-time, non-transferable offer for residential customers that may not be combined with other promotions. Credit restrictions may apply. Subject to availability, Windstream Terms and Conditions, and Windstream Acceptable Use Policy.

    Kinetic Internet: Kinetic cannot guarantee upload or download speeds or uninterrupted, error-free service. Speed availability, capabilities, and provisioning vary depending on several factors: network and terrain conditions; Internet, website, or network congestion; effect of wi-fi use; number of concurrent users; device limitations; and customer location. Speeds 25 Mbps and above may be provisioned in a range including a minimum and maximum speed. Kinetic will provision customer’s location for the fastest speed within the available range, but may be less than the maximum.

    Kinetic Gig Speed Fiber: Kinetic Gig Speed Fiber has up to 1 Gig upload speed, which is more than 25x faster upload speed than the best advertised 1 Gig cable internet speed, which has 30-35 Mbps upload speed as of June 2024.

    99.9% Network Reliability: Kinetic Network Reliability based on monthly service availability scores from March 2023 to March 2024 as measured by the Windstream Network Operations Center using the formula Available Customer Hours divided by Total Customer Hours (Available Customer Hours plus Customer Outage Hours). Customer Outage Hours does not include planned maintenance, emergency events (hurricanes, winter storms, mass flooding, etc.)

    Equipment: Monthly equipment fees may apply. Kinetic-provided modems are capable of in-home wireless networking but connected devices may experience speeds slower than advertised or referenced in your Internet plan. Modem equipment must be returned upon termination, and if not, Windstream reserves the right to charge for the modem or a $100 fee.

    Whole Home Wi-Fi Set Up: Whole Home Wi-Fi installation involves Kinetic connect the Kinetic Gateway (modem), Wi-Fi extenders (as needed), & Wi-Fi capable devices to the home's network.

    Whole Home Wi-Fi: After the first month, the standard rate for Kinetic Wi-Fi Gateway is $10.99/month. Kinetic Fiber customers may receive up to 3 Kinetic Wi-Fi Extenders for $4.99/month. Kinetic DSL customers may receive up to 3 Kinetic Wi-Fi $10.99/month. Each additional Kinetic Wi-Fi Extender is $10.99/month. Taxes, fees, and surcharges are applicable. Other restrictions may apply. An Internet Activation fee and a Professional Installation fee may apply. At the time of installation, Kinetic Wi-Fi Gateway will be configured to provided the fastest connection then available; individual device connections speeds will vary due to a number of factors including, but not limited to; number of concurrent users and device limitations.

    *Reward Card Offer: Value of Reward Card varies based on broadband speed selected; not all broadband speeds qualify for a Reward Card: $100 for 1 Gig Service, and $200 for 2 Gig and up Service.

    Kinetic Reward Prepaid Mastercard: After eligibility has been confirmed by Kinetic, which is determined in Kinetic's sole discretion, customers will receive a redemption email and can choose immediate electronic delivery or a physical card by mail. If physical card delivery is selected, a $3 shipping and handling fee will be deducted from the amount of the card and the card will ship within 5-7 business days. There is a maximum of one prepaid card per household. Use your card anywhere Mastercard is accepted in the U.S. This card is issued by The Bancorp Bank, N.A., pursuant to license by Mastercard International. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. The Bancorp Bank, N.A.; Member FDIC. This is not a gift card. This card is issued for loyalty, award or promotional purposes.

    Installation/Activation: An Internet Activation fee may apply. Professional Installation may be covered under this fee.

    © 2025 Windstream Intellectual Property services, LLC. All Rights reserved.

    Kinetic and Windstream are registered service marks or trademarks of Windstream Intellectual Property Services, LLC. All other marks are the property of their respective owners.

    We value your privacy
    We use cookies to enhance your browsing experience, serve personalized ads or content, and analyze our traffic. Learn more here